Privacy & Cookie Policy

 

Murcia Production Service is committed to safeguarding your privacy in full compliance with the General Data Protection Regulation (GDPR), Spain’s Organic Law on Data Protection (LOPDGDD), and ePrivacy Directive. This policy details how we collect, use, share, and protect your data as a visitor, client, or collaborator. Last updated: November 28, 2025.

Data We Collect:

  • Personal Information: Name, email, phone, company details (from contact forms or inquiries); project specifics (scripts, budgets) for service delivery.
  • Usage Data: IP address, browser type, pages visited (via analytics); no profiling without consent.
  • Sensitive Data: Minimal—e.g., dietary needs for catering; never health or financial unless contractually required.

How We Use Your Data:

  • Service Provision: To scout locations, assemble crews, manage logistics, and deliver productions.
  • Communication: Newsletters, updates (opt-out anytime via unsubscribe link).
  • Improvement: Anonymized analytics to refine services; no sale or rental of data.

Sharing & Transfers:

  • Partners: With vetted subcontractors (e.g., crew agencies) under strict NDAs and data processing agreements (DPAs). All within EU/EEA; adequacy decisions for any non-EU transfers.
  • Legal: Only if required by law (e.g., court order) or to protect rights.
  • No Third-Party Marketing: We do not share with advertisers.

Cookies & Tracking:

  • Essential Cookies: For site functionality (e.g., session management; no consent needed).
  • Analytics Cookies: Google Analytics (anonymized IP); tracks visits for optimization. Opt-out: Browser settings or Google Opt-Out Tool.
  • Preferences: Stored for 12 months; full list in our cookie banner. We use no tracking pixels or retargeting.

Your Rights:

  • Access, rectification, erasure («right to be forgotten»), objection, portability—exercisable via info@murciaproductionservice.com within 30 days.
  • Data Retention: 6 years post-contract for legal needs; deleted sooner on request.
  • Children: No services for under 16; parental consent required if applicable.